Our Core Functions

Strategic Planning

Strategic Planning

Each organisation requires a clearly defined Strategic Direction which is supported by the appropriate organisational structures, goals, performance indicators, resources etc. Our highly qualified and experienced facilitators assist organisations to complete the required planning activities, develop the appropriate strategies, identify organisational and individual performance indicators, implement the developed action plans, and maintain and monitor the progress of implementation.

View more

Annual Planning

Annual Planning

SDBIP Assist facilitates the management of organisational performance on a monthly or quarterly basis. It is an electronic tool that can be tailored to address the Municipality’s performance management needs. This tool has been developed taking into account legislative requirements in South Africa and best practice experience. Multiple users can view and update the SDBIP at any given time. There is no need to collect data from departments as each department is responsible and accountable for the updating of their own performance information.

View more

Performance Management

Performance Management

Individual Performance Assist facilitates the building, allocation, tracking, monitoring and reporting of performance indicators for the various levels of employees within the organisation. Management can build employee scorecards, trigger self assessments, trigger a moderation process and trigger a final review and confirmation process at any time. The reporting function of this module provides filters that allow for the generation of customised reports that assist management with the management and tracking of individual performance.

View more

Operational Management

Operational Management

Organisations are continuously faced with many operational challenges. Our experience has shown that in most instances organisations have the technical competencies to be able to deliver on their mandates, but unfortunately the teams / individuals do not have the tools to assist them to manage and track their performance.

View more
Consultant dependency, which is one of the largest challenges that many organisations are currently facing in South Africa, can only be addressed if organisations build sufficient internal capacity to enable them to meet their strategic objectives. We have addressed this challenge by separating our offering into our Technology Offering (Action Assist) and our Enablement Offering (Capacity Building). As our clients / subscribers have the option of deciding on their own implementation method, it affords them the opportunity to make use of our capacity building offering until there is sufficient skills in the organisation to only continue with the Technology offering (i.e. subscribing to the Action Assist modules required). This approach allows our clients / subscribers to be in full control of the implementation, maintenance and training of the IT system independently from a consultant.   Action iT, together with its strategic business partners offers multidisciplinary services that can assist organisations in managing the risks facing their business. Our commitment to our clients / subscribers is to identify, meet and exceed their expectations by providing an innovative, cost effective, efficient and personal service. We have adopted a philosophy of business partnerships where we partner with our clients / subscribers and build our long-term relationships based on trust and integrity.   We look forward to exploring ways in which we can assist your organisation in defining your strategic direction, identifying the associated SMART performance indicators, implementing, tracking, monitoring and evaluating organisational and individual performance.